Terms & Privacy

1. ABOUT US

“We,” “us,” or “our” means Deep End Fitness, with its principal place of business located at:

Deep End Fitness
1030 Calle Sombra Suite B
San Clemente, CA 92673

We provide training programs, memberships, events, and related products and services in fitness, health, and performance.

2. ABOUT THIS PRIVACY POLICY

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences, including fitness classes, workshops, training programs, and memberships (collectively, the “Services”).

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we use your personal information, please contact us at: marketing@deependfitness.com.

3. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT?

We collect personal information that you provide directly to us, including:

  • Contact information. If you sign up for classes, memberships, or to receive our newsletter, emails, or text messages, we will collect your name, email address, mailing address, phone number, and other information needed to contact you.

  • Membership and training information. When you enroll in training sessions, memberships, or programs, we may collect details about your fitness goals, progress, attendance, and participation history.

  • Health and safety information. To provide safe and effective fitness services, we may collect limited health-related information you choose to share with us (such as emergency contact details, known allergies, or relevant medical conditions). We only collect this information when necessary for the Services and with your consent.

  • Payment information. To purchase memberships, classes, merchandise, or other products/services, you will need to provide payment information (e.g., bank account or credit card details). This financial information is collected and stored by a third-party payment processor.

  • Survey and feedback information. You may provide us with additional personal information when filling out feedback forms, surveys, or event questionnaires.

  • Communications information. We may also collect information during communications with you, including questions to our support team, scheduling requests, or updates about your memberships.

4. HOW WE USE YOUR PERSONAL INFORMATION?

We use the personal information we collect to:

  • Manage memberships, training sessions, and class registrations.

  • Provide fitness training, performance programs, and related services.

  • Communicate with you about schedules, updates, promotions, or changes to our programs.

  • Send newsletters, marketing materials, and promotional offers.

  • Process payments for memberships, training sessions, events, or merchandise.

  • Track attendance and progress to improve training programs.

  • Maintain health and safety records to ensure safe participation in physical activities.

  • Detect, investigate, and prevent fraudulent transactions or unauthorized activity.

  • Comply with legal requirements or obligations.

5. WHAT IS OUR LEGAL BASIS FOR PROCESSING?

In certain countries we are required to have a legal basis for collecting and using your personal information.Our legal basis will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only where we have your consent to do so, where we need your information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your fundamental rights. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the details provided in the “Contact Us” section below.

6. HOW WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information:

  • With instructors, coaches, or staff who need access to provide training or support.

  • With vendors, consultants, and service providers who process data on our behalf (e.g., scheduling platforms, analytics, payment processors).

  • In connection with a merger, acquisition, or sale of business assets.

  • Where legally required, to comply with court orders or law enforcement.

We do not sell or rent your personal data to third parties. Mobile opt-in data will not be shared with third parties.

7. YOUR MARKETING CHOICES

When you sign up for a membership, promotion, event, or newsletter, we may send marketing communications about our programs, events, or services.

You may unsubscribe at any time through links in our emails or by contacting us at marketing@deependfitness.com.

8. RETENTION OF YOUR DATA AND DELETION

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.Details of retention periods for different aspects of your personal data are available from us on request by contacting us using the contact details provided under the “Contact Us” heading below.

9. INTERNATIONAL TRANSFERS

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

10. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you may have some of the following rights under applicable data protection laws. To exercise any of them, please contact us using the details provided in the “Contact Us” section below You may access, correct, or request deletion of your personal information You may object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information, (i.e. your data to be transferred in a readable and standardized format). If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.You may also have the right to complain to a supervisory authority about our collection and use of your personal data. For more information, please contact your local supervisory authority.

11. CHANGES TO THIS PRIVACY POLICY

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. When we update this Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.Please come back and check this page from time to time for the latest information on our privacy practices.

12. CONTACT US

The data controller of your personal information is Deep End Fitness, with its principal place of business located at:

Deep End Fitness
1030 Calle Sombra Suite B
San Clemente, CA 92673

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at: marketing@deependfitness.com